Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund. 

To be eligible for a refund, you will need the receipt or proof of purchase. Also, you need to provide photographs or videos showing defects at mykeycharms@proton.me.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.